If you're confused by the QoS settings on VoIP equipment or just want to know what value you should assign to the DiffServ/TOS field on a Linksys IP phone, then you need to read the 2-part article on the Smartvox Knowledgebase:
VoIP QoS Settings - Part 1: Overview and Layer 2 settings
VoIP QoS Settings - part 2: Layer 3 settings, DSCP/TOS
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